1. What We Offer

• On-Demand Memberships: Access to pre-recorded workouts, live classes, and mobility/stretch routines.

• 1:1 Coaching: Personalized training plans, check-ins, and private resources tailored to your goals.
   

2. Using Our Services

• Provide accurate information.

• Consult a health professional before starting.

• Don’t copy, share, or resell our content.
   

3. Payments & Cancellations

• Memberships: Auto-renew monthly. Cancel anytime via your dashboard. No partial refunds.

• 1:1 Coaching: Paid monthly in advance. Non-refundable. Packages run as scheduled, with one 2-week pause allowed per package.
   

4. Refunds & Guarantees

• Covered under the Consumer Guarantees Act 1993 for issues like poor service or incorrect descriptions.

• No refunds for change of mind or non-adherence to the program
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5. Safety & Liability

• Exercise at your own risk. We are not liable for injuries or issues arising from participation.
   

6. Content Ownership

• All content is owned by Connect. Don’t copy or distribute it without written permission.
   

7. Privacy

• Your data is secure and only used to deliver services. See our Privacy Policy for more details.
   

8. Termination

• We may suspend access for misuse, abuse, or payment issues.
   

9. Legal 

• Governed by New Zealand law. Disputes handled in NZ courts.
   

Questions?
📧 Email us at info@connectcoaching.nz